We seek a highly organized, motivated Project Coordinator with web + marketing experience.
If you are someone who can confidently and efficiently manage multiple client projects, from macro to micro, then we’d love to hear from you.
Ideal Attributes:
This Position Requires Experience in both Project Coordination/Management and Web Design/Development processes.
Experienced in an agency or similar setting managing multiple detailed projects, coordinating teams & vendors, client communication, building briefs, etc.
Must be able to work independently and honestly
Naturally organized, motivated person with stellar problem-solving skills
Humble, positive mindset; open to new challenges
Great at empathetic communication
Comfortable juggling many tasks, requests, challenges, emails, calls, and communication streams each day
Clear and precise communicator, both written and verbal
Comfortable leading a meeting
Experience working with online project management tools/apps, shared documents such as Google Drive (docs, sheets)
List of Main Job Duties:
Coordinate projects and their many details and due dates between clients and the internal team — ensure all deadlines are met.
Work directly with clients to build insightful, flawless briefs to support all aspects of the project, E.g., research, copywriting, design and development requirements, technical assets, QA, launch targets, etc.
Liaise with outside vendors to ensure timely deliverables that fulfill needs.
Support Clients (customer service) – be the point person as a representative of Chariot to clients to answer questions and relay requests.
Create and manage project schedules to ensure that all milestones and due dates are met both internally and with clients.
Plan stages of website projects and basic deliverables for clients such as content outlines, simple forms, and rough website structure.
Gather and create work estimates for clients, get estimates approved, then translate and schedule approved projects to the team’s pipeline.
Create and share reports, documents, and analyses with clients based on templates provided.
Help to proof internal Chariot work (e.g. from designers and developers) for mistakes or omissions before sending to clients.
Read, record, and relay client feedback, changes, and new requests to designers and developers. This includes project phase approvals, design changes, development requests, etc.
Lead video meetings (biz casual) with clients and with team. E.g., Weekly team calls Client Kickoffs, Design reviews, Development reviews, etc.
Helped with light content implementation occasionally and/or made minor website updates.
Gather, proof, and send out reports to clients each month.
Follow up and train clients via a live screen-share and a training tool on how to use their website’s dashboard. If you’ve read this thoroughly, be sure to include your favorite color to let us know that you did.
Attend and take notes for weekly team calls, client conference calls, and email correspondence.
Position Details:
Approximately 25-30 hours per week (with possibility for FT)
100% remote or work-from-home position
Eastern or Central Time Zone preferred
To work under our team Sr. Project Manager
We honor and celebrate diversity at Chariot. We are dedicated to maintaining an inclusive environment for all employees. From experience, we know that our culture of acceptance fosters a more fulfilling work environment and more confident, productive team members.
——-
Tell us about yourself. Are you a type A, type D, introvert, or extrovert? If you know your Myers-Briggs profile, we’d love to see it! What software platforms and tools are you experienced with?
